The boring bit (FOS Terms & Conditions)...
Freedom of Sleep Ltd.
Freedom of Sleep and the FOS logo are trademarks under ownership of Freedom of Sleep Ltd.
Your statutory rights are not affected by any of the following website policies:
We deliver free of charge to UK addresses :)
Unless otherwise stated all items are in stock in the UK. In the unlikely event you do not receive products ordered by you within 7 days of the date on which you ordered them; freedomofsleep.com shall have no liability to you unless you notify us by email at email@example.com of the problem within 30 days of the date on which you ordered the Products.
In the unlikely event you do not receive products ordered by you within 7 days of the date on which you ordered them; Freedom of Sleep shall have no liability to you unless you notify us by email at freeomofsleep.com of the problem within 30 days of the date on which you ordered the Products.
Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Freedom of Sleep will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.
Orders & Payments:
Ordering Online with us is safe and secure and we adhere to stringent standards as set out by accredited organisations. We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure and we encourage you to feel comfortable using your credit card to conduct commerce on our site. We also offer the use of Paypal because it is one of the worlds largest and leading payment processors. Paypal uses 128bit encryption which ensures that you details are 100% safe and secure. We never see your card details and nor does anyone else.
Credit or Debit Card -
We accept VISA, MasterCard, Maestro, Solo, Delta, and American Express. To help protect against misuse of your card, you will be asked to enter your three digit security (CV2) number that can be found on the back of your card (or four digits on the front for American Express), and also the billing address. Please ensure that you enter this information correctly. Please note we do not see your card details. You do not need a Paypal account to use your Debit or Credit card. Enquiries – Please email general enquiries to firstname.lastname@example.org.
Returns & Refunds:
We will exchange the item or refund the full cost including any delivery charges incurred where appropriate once the goods have been assessed by the Returns Team. All goods must be in an unused condition together with a copy of your original receipt. We regret that we can only reimburse postage costs if the goods are faulty or if you are unhappy with substitute items that were supplied for an out of stock item.
We strongly recommend you use a recorded/insured delivery service as we regret that we cannot be held responsible for returned goods lost in transit.
We Ship Worldwide and UK Delivery is FREE :)
thanks, The FOS team